Click IT - Marietta

Although I decided to purchase a new pc instead of a repair, they were very responsive and eager to earn my business! Will definitely give them priority if in need of future service

A couple weeks after my daughter was born, I found myself dealing with a Acer laptop that failed to start after backing up some documents. It was such a bummer because I had just wrote a letter to my daughter that I wanted her to read someday about our hospital experience. So, I ended up looking for an IT repair shop using the Yelp Projects app and heard from Dustin at Click IT in Marietta. I got several estimates but Dustin's note stood out to me. The cost for diagnosis seemed reasonable, and it was a very small price to pay to have the laptop looked at to see if data recovery could be performed and the laptop repaired. He was very responsive to my inquiry and questions. I was very anxious but decided to give it a whirl.

Over the next several weeks, the laptop underwent repair, troubleshooting, and testing to see if it was recoverable. Data recovery could only be performed by a third party vendor which was separate to the laptop repair. Then, the laptop power source failed and the battery conked out too. I starting losing hope that the laptop could be repaired. It survived graduate school at Kennesaw State and many years of productivity for both work, school, and personal usage. Dustin, Amelia, and even Tony stepped in the job and pulled off what appeared to be a miracle by methodically replacing parts of the latop and giving it new life with a 1TB hard drive and brand new power supply.

These laptops are not easy to fix, so well worth the money and time spent to bring it back to life. The service, overall value, and care I received is certainly there with Click IT Marietta. I would most certainly recommend giving Dustin and his team a shot at your business if you are experiencing computer issues. I am proud to say the letter I wrote for my Tallulah was recovered along with many other important professional documents. I can't thank them enough as the laptop will be put to use as I look for a new job in the Atlanta metro area.

Returned to this establishment after almost a year. This time, to get my phone serviced. So glad to have found this place. The owner is thorough, knowledgeable and solution-based. Identified several issues with my phone and got it running faster almost immediately. Also recommended some better third-party anti-virus softwares than the ones I was currently using.

My wife's Windows laptop computer had a problem I couldn't resolve (and I'm an above average computer guy). I took the laptop to these guys and they said they would do a diagnosis on the computer. In less than 2 hours they called me and said they resolved the problem! Not only did they resolve an oddball problem, they showed me how to fix it myself if it should ever reappear. Worth every penny I paid them. These guys a very good, honest and easy to work with. Highly recommended!

I needed to remove some small stripped screws from my laptop and none of the IT places I called had didn't the proper equipment. Dustin was fantastic and handled my case in a day.