Atlanta West Dentistry
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Review Highlights
“Crystal and Robin at the front desk are always very pleasant and helpful and the facility is state of the art.” in 8 reviews
“Travis, one of the owners, makes it a point to meet all of the new patients which I have never experienced with previous dentists.” in 5 reviews
“Brooke and I have the best conversations and her cleanings always leave me with a boost of confidence.” in 3 reviews
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About the Business
Business owner information
Travis and Cameron Watson W.
Atlanta West Dentistry in Marietta is led by our team of expert dentists. Our cosmetic dentistry practice offers general and cosmetic dentistry services including Dental Implants, Veneers, Invisalign & more. For more than a decade, our team has been helping patients improve their oral health by offering a wide range of high-quality services. By using the latest technology, we are able to provide comfortable, caring, and advanced dentistry in Marietta, GA.
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Recommended Reviews
Overall rating
28 reviews
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1 star
- Veronica F.Daytona Beach, FL01Sep 19, 2019Updated review
I hate going to the dentist but I go to this place because they are gentle to a wimp like me! Great dentists great staff specifically Brooke and Robin!
Thank you Drs. Watson and Bowersox for ALWAYS going the extra mile. I love this place so much I switched my daughter from her pediatric dentist to Atlanta West. Thanks again!!
-Veronica BrownHelpful 0Thanks 0Love this 0Oh no 0Jan 29, 2018Previous reviewI hate going to the dentist but I go to this place because they are gentle to a wimp like me! Great dentists great staff specifically Brooke and Robin!
- Olivia Gupton R.GA, GA02Sep 10, 2023
If I could give them more stars I would. This is hands down the best dental practice I've ever been to. The staff is so courteous, caring, and knowledgeable. Dr. Bowersox and Kia were absolutely amazing in helping me with an urgent dental matter and I can't recommend this practice enough!
Helpful 0Thanks 0Love this 0Oh no 0 - Jessie G.Long Beach, CA055Jan 2, 2019Updated review
Had to update my initial review because this office is trash, for multiple reasons. First I received a bill from them and they charged me for two exams. I knew it was wrong because every time I've gone to the dentist I get my normal cleaning, never had any dental complications.
Then my husband got a bill for a ridiculous amount, again charged him for things he didn't have done and things the insurance only covers ever so often.
I already had my next appointment so i went to get it over with before the holidays. I get there and they said the appointment was broken and they can't figure out how or why. Mind you i had left work early to come to this appointment. The office manager said come back at 4pm. My original time was 12pm. I said no, i have things to do. She then said she can get my cleaning in at 1:30 because she begged someone to work through lunch. I had a conference call at 1:30 so again i told her no i need to get it done now when i had my appointment. She had no resolution and so i walked out.
This office is a scam, and unprofessional. I had recommended several friends here and i called them personally to tell them not to go. They also never followed up about the bills or a new appointment (not that i would go back anyway).Helpful 3Thanks 0Love this 0Oh no 0Jun 7, 2018Previous reviewThis was my first visit to this office. I am new to the area and need to get all my doctors established. Everyone was very nice. The ladies who made my appointment and that I talked to on the phone made a point to come introduce their selves to me. I didn't wait long. And my cleaning was painless. Tina cleaned my teeth and she was very knowledgeable about questions I had. Dr Travis was nice and spent a good amount of time with me.
- Ashlee-Marie J.Poncey-Highland, Atlanta, GA278126Aug 30, 2019
Can I give 6 stars? I generally avoid the dentist like the plague but Atlanta West Dentistry is a true gift to Cobb County. Everyone, and I mean EVERYONE is amazing. They take the time to teach you about your teeth and how to take care of them. Dr. Bowersox is the sweetest, most caring, gentle dentist I've ever had. Robin is so helpful when it comes to insurance claims. She has gone way way way above and beyond her requirement duties to assist and has never complained about it. I truly love this office, the sweet beautiful staff, and the personalized, luxurious experience I received every time I interact with the them.
The office is spotless and smells great! Each patient room is large, comfortable, and very welcoming! Thank you Atlanta West Dentistry for being the best of the best!Helpful 0Thanks 0Love this 0Oh no 0 - Ethan R.Richmond Hill, GA661Mar 20, 2020
I installed this app just to bitch at AWD. I had two wisdom teeth extracted. My insurance wouldn't cover the whole charge and I couldn't pay the full amount. So, their financial lady set me up with a care credit card which gave me a $2,000 limit but only needed to pay off 1,015. After a few months go by I finished paying off the card and thought I was done. I get a call almost a year later being informed I had late charges and it was sent to collections adding an $200 collection charge on top of $400. I had to fight and explain my situation just to get the collections charge taken off. not wanting them to affect my credit score I just said to hell with it and sent them the $400 and I hope that is the last time I hear from them. So, if you do business with this company, be ready for hidden charges if you don't pay the whole visit in full.
Helpful 3Thanks 0Love this 1Oh no 0Business owner information
Travis W.
Jan 16, 2022
Ethan, unfortunately, even though we try to file insurance for our patients, we cannot predict what they will pay. That is between you and your employer, as well as their contract with the insurance company. Care Credit is one of the companies that we partner with to help patients, but we are not affiliated with Care Credit. They are simply used a method of financing for our patients. I'm sorry your benefits didn't meet your expectations. I hope you have gotten that figured out with your employer. Hopefully, you still have the Yelp app so you can provide a review to other businesses. Sincerely, the team at AWD
- David F.Marietta, GA03Jul 11, 2018
Excellent care from the Dentist to assistants and to office staff.
Courteous and efficient.
Highly recommend!Helpful 0Thanks 0Love this 0Oh no 0 - Karen V.Scottsdale, AZ063Jan 22, 2020
I love Atlanta West Dentistry. The front desk staff is friendly, fast and efficient. Abby, my hygienist is delightful and the dentists are great.
Helpful 2Thanks 0Love this 0Oh no 0 - Jessica G.Marietta, GA96253119Sep 1, 2017
I've been here three times now so overdue for righting a review. I got their brochure in the mail YEARS ago. Their brochure alone is what made me want to give this place a try. They had a different office then, but what was said about a pain free experience is all I need.
I have zero pain tolerance, so going to the dentist is always nerve racking for me. They state all over that that is what they strive for and making sure your visit is as comfortable as possible and every need met. Well, they did that and more!
From the moment I made my first appointment to my first visit, it was nothing but supreme customer service! It's easy to get to, plenty of parking, office is spacious and new, friendly staff all around, state of the art equipment, and obviously Dr. Watson!
He is so personable, listened to all my questions and concerns, and really took the time with me during my fist visit, and every visit since. I never feel rushed and truly cared for. And not to mention, always a pain free experience!
Very excited to have them as my one and only dentist office. Highly recommend!Helpful 1Thanks 0Love this 1Oh no 0 - Ryan P.Marietta, GA05Sep 22, 2018
Dr Watson is super nice. They were able to get me in same day.
All of the staff is helpful and caring. Would definitely recommend this office to anybody needing any kind of dental work.Helpful 0Thanks 0Love this 0Oh no 0 - Nerissa P.Orlando, FL01714Jun 17, 2019
The staff was extremely friendly. Starting with calling in to make my appointment. Kurstin did an excellent job of answering my questions and getting me set up for my appointment. When I got there for my appointment, I was greeted warmly and professionally by the receptionist and then Nicole gave me a tour of the office and talked me through every step until I got the pleasure of meeting with Dr.Bowersox. Dr.Bowersox took her time and was very thorough during the consultation. She didn't make me feel rushed or like she was too busy to answer questions I had. Even when I got to the part where I got the financial information from Robin, it was a very pleasant experience. Great staff!
Helpful 1Thanks 0Love this 0Oh no 0
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